- Log On
- Sign Up
- My Account
- My History
-
0
$0.00
- by All Courses
- by Program
- by Location
- by City/State
- by Instructor
-
- FAQs
- Contact Us
- Professional Development Home
Hospitality and Tourism Management Certification Session I & II
| Dates: | January 5 - March 23, 2027 |
|---|---|
| Meets: | 6:00 PM to 9:00 PM |
| Location: | Online Course |
| Cost: | $1,200.00 |
There are still openings remaining at this time.
Hospitality and Tourism Management Certification
Tuesdays from 6 to 9 p.m.
Session 1: January 5-February 7, 2027
Session 2: March 3 – April 7, 2027
Online
This certificate is an educational program of study for those interested in expanding skills and
knowledge for personal and/or professional development in the tourism and hospitality industry. This includes working tourism and hospitality professionals who wish to hone their skills in management, public relations, current technology, and social trends, or graduate students wanting to augment their programs of study with an invaluable skill set. The certificate program prepares graduates for entry or advanced promotion into a wide range of management positions in culinary, food & beverage, lodging, attraction, and tourism related industries. The program is intended for those who desire skills needed
in the workforce at large. Students will learn regional and international facets of the hospitality and tourism industry with topics ranging from marketing, finances, safety, and employee management in the local billion-dollar tourism industry. The program is designed with a strong emphasis on applied skills. Students will have access to industry leaders, as well as experienced faculty and staff. Once the course begins, there is no refund.
Curriculum
The certificate in Hospitality and Tourism Management requires the completion of two six week sessions offered during the spring semester. Courses are offered on Tuesdays from 6 to 9 p.m . The certificate is divided into two sessions and taught by a variety qualified leaders and faculty within the industry where students will focus on the specifically listed skillsets.
SESSION I January 5, 2027-February 7, 2027
Week 1: Keynote and Certification Introduction
Week 2: Customer Service
Week 3: Roles and Responsibilities for Hospitality Supervisors, Managers, and Leaders
Week 4: Regulation Laws as Supervisors in Hospitality and Tourism
Week 5: Regulation Laws as Supervisors in Hospitality and Tourism
Week 6: Meeting and Event Management
SESSION II March 3, 2027-April 7, 2027
Week 7: Meeting and Event Management
Week 8: Public Relations and Crisis Management
Week 9: Marketing and Revenue Management in Hospitality
Week 10: Marketing and Revenue Management in Hospitality
Week 11: Strategic Management (Overall objectives and creating a competitive advantage)
Week 12: Strategic Management (Industry life cycles, strategy implementaion, change, and sustainability)
COST
Northeast Tennessee Tourism Association Member Entire Program: $900
Session I Only: $500
Session II Only: $500
Non Northeast Tennessee Tourism Association Member Entire Program: $1,200
Session I Only: $900
Session II Only: $900
| Fee: | $1,200.00 |
|---|---|
| Hours: | 36.00 |
Fee Breakdown
| Category | Description | Amount |
|---|---|---|
| Course Fee (Basic) | Entire Program (Non NETTA Mem) | $1,200.00 |
| Course Fee (Alternate) | Entire Program NETTA | $ 900.00 |
| Course Fee (Alternate) | Session 1 Non NETTA Member | $ 900.00 |
| Course Fee (Alternate) | Session 1 NETTA Member | $ 500.00 |
| Course Fee (Alternate) | Session 2 Non NETTA Member | $ 900.00 |
| Course Fee (Alternate) | Session 2 NETTA Member | $ 500.00 |
Online Course
Ruth Taylor Read
| Date | Day | Time | Location |
|---|---|---|---|
| 01/05/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 01/12/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 01/19/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 01/26/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 02/02/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 02/09/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 02/16/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 02/23/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 03/02/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 03/09/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 03/16/2027 | Tuesday | 6 PM to 9 PM | Online Course |
| 03/23/2027 | Tuesday | 6 PM to 9 PM | Online Course |


